Kustomer AI
AI-powered CRM and customer service platform for high-volume support teams.
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About Kustomer AI
Kustomer is an AI-powered CRM platform built for high-volume B2C customer service. Its AI features include intelligent triage and routing, automated responses to common questions, sentiment analysis, and AI-assisted agent replies. Kustomer's timeline view consolidates every customer interaction across channels into a single conversation history, giving AI and human agents full context. Acquired by Meta and used by brands like UNTUCKit, Glovo, and Priceline.
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