AI live chat and customer support designed for e-commerce stores.
Tidio is an AI-powered customer communication platform built specifically for e-commerce businesses. Its Lyro AI chatbot handles customer queries about orders, returns, and product information 24/7, while seamlessly escalating to live agents when needed. Tidio integrates with Shopify, WooCommerce, and Wix, pulling live order data to answer customer questions accurately. The platform also includes email marketing automation and abandoned cart recovery flows. Used by over 300,000 online stores.
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AI customer support agent that resolves over 50% of conversations instantly.
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